Experienced Marketing Expert
& Flexible Virtual Assistant
Marketing projects, Virtual Assistant tasks or a mix of both — flexible support tailored to you.
Some of the platforms I work across
When the daily tasks start piling up, and the marketing you mean to get to keeps slipping down the list — having calm, reliable support can make everything feel lighter.
My Introduction
Hi, I’m Emma. I’ve spent over 15 years working across different industries in marketing, partnerships and communication roles, supporting a multitude clients and partners along the way. Over time, I realised how much I naturally enjoy helping people bring clarity to their work, stay organised and feel more in control of their day.
I now use everything I’ve learned to offer Virtual Assistant and Marketing support in a simple, calm and approachable way, whether you need help with marketing expertise, day-to-day tasks, clearer communication or just someone to keep things moving behind the scenes.
15+
Years of experience
100+
Plans created
200+
Clients supported
10+
Sector experience
Marketing Support Services
For businesses who need clear, organised and professional marketing support, from day-to-day tasks to coordination and strategic guidance.
Marketing Strategy Support
Provide high-level support with the structure, direction and clarity of your marketing — helping you plan effectively, prioritise and stay organised.
Marketing Communications
Create clear, structured and engaging messaging across emails, newsletters, announcements and customer updates.
Email Marketing & Newsletters
Plan, write and build email campaigns, set up templates, optimise messaging and manage ongoing scheduling.
Content & Campaign Planning
Develop content calendars, messaging themes, campaign plans and structured marketing workflows that help you stay consistent.
Awards & Programme Coordination
Manage the end-to-end organisation of awards programmes, including timelines, nomination processes, judging packs, communication flows and presentations.
Presentation & Deck Creation
Translate ideas, information or reports into clean, professional slides for meetings, pitches or updates.
Virtual Assistant Services
I offer a wide range of virtual assistant support to help keep your business organised, clear and running smoothly.
General Business Admin
Handle day-to-day administrative tasks to clear your to-do list and keep things moving.
Document Organisation & Formatting
Create, tidy and format documents, spreadsheets, presentations and templates for a polished, professional finish.
File & Workspace Organisation
Organise your digital files, shared drives and workflow tools for easy, stress-free access.
Research & Information Gathering
Carry out simple research tasks, create summaries and pull together clear information for quick decision-making.
Client & Internal Support
Prepare notes, summaries, updates and small project coordination to keep communication flowing.
Process & Workflow Setup
Create simple, organised workflows in tools to help you manage tasks more effectively.
Blog
F.A.Q.
Yes, and this is one of the biggest strengths I bring. My background spans both strategic marketing work and practical day-to-day delivery, so I’m able to support businesses at multiple levels. Some clients come to me for help shaping their marketing direction, structuring campaigns or organising partner activity. Others need support with communications, content drafting, deck creation, admin, timelines, or project coordination. Most need a combination of both.
Because I’ve spent over 15 years working in roles that required strategy, planning and hands-on execution, I can step in wherever I’m most useful. This means you get someone who understands the bigger picture and takes ownership of the work that keeps everything moving.
I comfortably support both. I’ve spent much of my career working with global brands, including large travel, loyalty, hospitality and subscription-based organisations, so I understand the structure, pace and expectations of bigger teams. I’ve also worked with smaller businesses and independent professionals who need flexible, reliable support without the overhead of hiring full-time staff.
Whether you’re an SME that needs help pulling everything together, a start-up looking for clarity and organisation, or a larger business needing extra support for partner work or programmes, I adapt my approach to fit your way of working.
I absolutely support admin and operations alongside marketing. In my career, I’ve often been the go-to person for organisation, scheduling, communication flow, content management, documentation, and keeping things running smoothly across multiple teams.
Because of this, I offer a blend of support that includes scheduling, template creation, deck preparation, data collation, process notes, and general assistant-style tasks. This combination is particularly helpful for small teams, busy founders or marketers who need someone reliable to take ownership of both strategic pieces and the practical tasks that bring everything together.
Yes. I have experience with a wide range of marketing, communication and project management tools, including Salesforce, Salesforce Marketing Cloud, Tableau, Jira, Trello, Tableau, Trello, Notion, Teams, Google Workspace, SharePoint and partner portals. Because I’ve used so many different platforms in previous roles, I can usually adapt very quickly.
If you’re setting up new systems, I can also help establish folders, templates, workflows and processes that make your day-to-day work easier. Whether you already have a structure or need help building one, I fit into your way of working.
You can choose either. Many clients prefer project-based work for specific needs, such as shaping a campaign, preparing client communications, launching a programme or organising a busy period. Others use ongoing monthly support so they always have someone they trust to keep their marketing, communications or coordination tasks running smoothly.
My ongoing support can include a blend of marketing assistance, client communication, scheduling, content help, project organisation, or even general admin. It’s a flexible model designed around what makes your life easier.
The first step is a relaxed, no-pressure conversation, usually 20 to 30 minutes, where we talk about what you’re working on, what challenges you’re facing, and what kind of support would genuinely help you. I’ll ask questions to understand your goals, how your team works, your timelines, and the type of support you need (strategic, operational, or a mix of the two).
From there, I’ll suggest the best option.