SERVICES
Reliable support for bigger initiatives and the relationships that matter
Client & Stakeholder Communication Support
In my previous roles, I’ve regularly communicated with clients from different sectors and regions, ensuring they received the right information in the right tone.
A big part of my experience has been translating complex information into something clear, warm and easy to understand, and ensuring clients feel supported throughout the process.
What this looks like Day-to-Day
- Preparing weekly client summaries
- Drafting project updates
- Organising shared client folders
- Tracking deliverables
- Preparing meeting packs
- Coordinating between teams
Preparing client updates & communication packs
I’ve created structured update packs and messaging summaries to keep clients in the loop, especially during busy periods, launches or programme phases.
Writing announcements that communicate change clearly
When operational or marketing changes were taking place, I drafted announcements that explained updates in a simple, reassuring and consistent tone.
Simplifying complex information
I’ve often taken detailed, technical or multi-step information and rewritten it into accessible communication clients could easily understand and act on.
Creating content that supports client engagement
This includes communication frameworks, content outlines, email content, programme updates, and structured messaging that help clients stay connected and informed.
Supporting communication across regions
Because I’ve worked across global teams, I understand how tone, clarity and timing need to be adapted for different regions and audiences.